Privacy notice

Last updated 11 November 2026

What we hold

• Your account: your email address and your password. The password is stored only as a one-way hash, so we cannot read it.
• Your videos: the videos you upload or link, their transcripts, the suggested moments and the clips made from them.
• Usage: how many video minutes you have used, and a record of your jobs so we can show progress and fix failures.
• Security data: the IP address and browser of each login, and counts of failed login attempts.

What we use it for

To run the service for you: logging you in, making your clips, applying your limits, emailing you account links, and protecting the service from abuse. We do not sell your data, show adverts or use it to train AI models.

Who else sees it

• Anthropic: the transcript text of your video is sent to Anthropic's Claude so it can suggest moments. The video and audio are not sent.
• Hostinger: hosts our servers and sends our account emails.
• YouTube: if you paste a YouTube link, our server requests that video from YouTube.

We may also disclose data if the law requires it.

How long we keep it

• Videos, transcripts and clips: deleted 7 days after you add them, or sooner if you delete them.
• Your account and usage records: until you ask us to delete your account.
• Login and security records: up to 30 days.

Cookies

We set one cookie, which keeps you logged in. Your caption style is saved in your browser on your device. We use no analytics or advertising cookies.

Your choices

You can delete any video and its clips in the app. To see the data we hold about you, correct it, or delete your account, email support@forbiddenclips.com from the address on your account. Depending on where you live, you may also have the right to complain to your data protection authority; in the UK that is the Information Commissioner's Office.

Changes

If we change this notice in a way that matters, we will tell you by email or in the app.